Freedom of Information

The Freedom of Information (FOI) Act was passed in 2000 and became fully effective in 2005. It allows any member of the public to request access to information held by public sector organisations in the UK, including the NHS.

On this page:

  • Freedom of Information Act
  • How to Request Information
  • Information Commissioner
  • Subject Access Request
The Freedom of Information Act (FOIA) written on a page.

Freedom of Information Act

The Act differs from the Data Protection Act 2018. The Data Protection Act 2018 is the UK's implementation of the General Data Protection Regulation (GDPR). So, for example, where you should use the Data Protection Act to access your medical records called a Subject Access Request, you would use the FOI Act to access general business information held by the CCG. If you would like to access your medical records, please refer to Subject Access Requests section below.

How to Request under the Freedom of Information

Requests made under the Act must be submitted in writing, including a name and contact address. Email requests are perfectly acceptable, as long as it is possible to reply to your email address.

Before you submit a request, please check the information you are looking for is not already published on this website, as it is regularly updated.

Contact details are as follows:

The FOI Coordinator
NHS East Berkshire Clinical Commissioning Group
King Edward VII Hospital
St. Leonards Road
Windsor, Berkshire SL4 3DP


The CCG has an obligation to answer your request within 20 working days.

There are some exemptions to the disclosure of information under the Act, which may mean we cannot supply you with everything you have requested.

Information Commissioner

The Information Commissioner is the government official responsible for overseeing information laws in the UK. Any complaints or queries around the FOI Act can be directed to this office. The website of the Information Commissioner can be found at

Subject Access Request

Under the Data Protection Act 2018 you, or someone acting on your behalf with your consent, have a right to request access to view or obtain a copy of any personal information we hold about you, this is called making a Subject Access Request.

An individual does not have the right to access information recorded about someone else, unless they are an authorised representative (acting under a Power of Attorney or a Court of Protection Order), have parental responsibility, or are acting on behalf of a deceased person (Access to Records Act 1990).

A subject access request must be made in writing and can be submitted via online forms, email, fax, post or social media. The requestor does not need to state or refer to “Subject Access Request” or the “Data Protection Act” when making a request; however, it may help to ensure requests are processed without delay if they do state “Subject Access Request” in correspondence.

Organisations must respond to a subject access request promptly and in any event within 40 calendar days of receiving it. When responding to a request, it is an offence to alter the material before it is released. There maybe a charge to have a copy of your record provided, however you will be informed of this prior to your record being disclosed.

If the CCG does not respond appropriately to requests for personal information, the requestor could make a complaint to the Information Commissioner’s Office.

If you wish to make your request in writing, please contact us using either our building address or email address above providing your name, address and details of what information you would like access to.