Sign up to Safety

East Berkshire CCG have signed up to the five Sign up to Safety pledges

  1. Putting safety first. Commit to reduce avoidable harm in the NHS by half and make public our locally developed goals and plans

We will:
On behalf of the population in East Berkshire we will work with our providers that we contract services from to reduce avoidable harm through:

  • Putting quality at the heart of all that we do at each stage of commissioning health services
  • Ensuring that commissioned services are safe, personal, effective and deliver best practice across the East Berkshire health economy.
  • To provide assurances that patient safety and quality outcomes are being realised, protecting patients from avoidable harm and to recommend action if the safety and quality of commissioned services is compromised at any stage.
  • To promote the continuous improvement in the safety and quality of commissioned services.
  • All staff to have adult and children safeguarding training.
  • All staff offered the annual flu vaccine.

2. Continually learning. Make our organisation more resilient to risks, by acting on the feedback from patients, carers, staff and the public by constantly measuring and monitoring how safe our services are

We will

  • Ensure public, patient and carer engagement in shaping and improving commissioned services.
  • Undertake regular quality observational visits to providers to ensure services are safe and monitor any actions from the visits. These visits will provide a formal process for commissioners to talk with frontline staff, patients and carers about safety issues in the department or service and show their support of staff for reporting errors/near misses.
  • To ensure the right quality mechanisms are in place so that standards of patient safety, quality and experience are understood, met, and effectively demonstrated

3. Being honest. Be transparent with people about our progress to tackle patient safety issues and support staff to be candid with patients and their families if something goes wrong

We will

  • Concerns will be raised from the Quality and Constitutional Standards Committee to the Governing Body which is held in public.
  • Primary Care concerns will be raised via the Primary Care Improvement Meeting to the Joint Commissioning Committee which is held in public.
  • We will challenge our Providers if they have not fulfilled their duty on Candour in the serious incident reporting meetings and use contractual leavers to ensure compliance.
  • Report clinical concerns to our Providers and request a response within 30 days when patient safety issues have occurred. We will look to expand this service.
  • Instigate the delivery of a risk management system for Primary care to improve their reporting of patient safety incidents to the NRLS.

4. Collaborating. Take a lead role in supporting and facilitating local collaborative learning, so that improvements are made across all of the local services that patients use

We will

  • Work with Providers to share best practice through the Nursing Vision Newsletter and Conference.
  • Improve local services through the New vision of Care and Sustainability and Transformation Plan
  • Share learning from serious incidents if agreed by the Provider
  • Learning from Clinical Concerns, Serious Incidents and National guidance to influence the CQUINS Quality Schedule and Service Improvement.

5. Being supportive. Help our people understand why things go wrong and how to put them right. Give them the time and support to improve and celebrate progress

We will

  • Work with Providers to share best practice through the Nursing Vision Newsletter and Conference
  • Have a deep dive at the Quality and Constitutional Standards Committee for Providers to come and present some of the areas they are improving.
  • Have a patient story at the Quality and Constitutional Standards Committee to have patients their carers and the public at the forfront.