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Featured Wednesday, Aug 8 2018

Changes to Extended Access to General Practice services in Slough

Extended Access to General Practice services during evening and weekends are provided for people in Slough who find it difficult to take time off work or have other commitment during daytime hours.

However, to maximise the full potential of the current service, East Berkshire Clinical Commissioning Group (CCG) is making some changes to how it will be delivered.

At present, Extended Access to General Practice services is provided from four different locations in Slough.

From Monday 10 September 2018, the Extended Access to General Practice services will be led by one General Practice provider operating out of a centralised location in Slough. The service will offer additional appointments with GPs, nurses, healthcare assistants and phlebotomists, providing greater availability for appointments and flexibility for patients.

As of next month (10/9), the service will continue to be provided by Bharani Medical Centre but from their practice in Lansdowne Avenue, Slough, SL1 3SJ. Clinics will operate on Monday to Friday from 6.30pm-8.00pm and between 9am -2pm on Saturday and Sunday, and will see registered patients from all GP practices in Slough. These appointments need to be booked through your own practice.

The change will allow for greater consistency in the services being provided, as well as greater efficiency in delivering the service from one location. Furthermore, it will enable the service to recruit better to deliver the services and to extend the care that can be provided such as more phlebotomy.

Extended Access to General Practice services appointments are in addition to any extended hours appointments already being offered by some individual GP practices. All appointments to general practice services are available via your practice and should be booked in this way.

Should you need to cancel your appointment, please contact your GP practice during their normal working hours as this will enable another patient to access the service instead.

Please note that the service will not accept walk-in patients and people will still need to be registered with a GP surgery locally in order to access the service. Furthermore, appointments will still need to be booked in advance via a person’s own GP practice during normal opening hours. This includes planned care and same day appointments.

If urgent care is required please call NHS111 for advice.