Complaints or Compliments

We want to hear what you think of the services that are provided in this area. Your concerns, compliments and complaints provide us with valuable information that helps us to improve our service. We monitor and regularly review all feedback so that we can target our improvement work.

If you have a complaint, you can contact the Complaints Manager on 0300 123 5701.

Compliments can be emailed to eastberksccgs.enquiries@nhs.net

The CCG’s complaints, compliments and concerns Policy provides details on how we will deal with complaints and concerns raised by members of the public and patient.

Handling NHS Complaints Policy

Download below 

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