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Featured Friday, Oct 25 2019

Feeling unwell? Our campaign tells you where to go!

Know Where To Go

Everyone has a role to play in keeping themselves healthy, and the NHS can provide the information and advice you need to stay well.  However, if you are feeling unwell, the #NHSknowWhereToGo is our latest campaign which does just that - tells you where to go!

Rachel Wakefield, Associate Director Urgent and Emergency Care and Specialist Services, NHS East Berkshire Clinical Commissioning Group said “Over the winter months, we see an increase in people admitted to hospital as they need medical interventions to get them on the road to recovery. However, we can only continue to help those who really need it, when others who are less critical know where to go when feeling unwell.”

She added: “We know, for example, that children are exceptionally high users of the Emergency Department in East Berkshire. Many of these children get discharged without needing any hospital treatment. This indicates that these children could have been seen closer to home by a health care professional instead of coming to hospital. If more parents know where to go when they, or their children are feeling unwell, it would help NHS staff focus on those whose lives depend on it.”

Dr Huw Thomas, local GP and Governing Body member of NHS East Berkshire Clinical Commissioning Group said “It is important that you speak to a pharmacist, NHS 111 or contact your GP Practice if you become unwell, particularly if you have multiple long term conditions or your health is vulnerable in any other way. They can support you manage your condition in the best way possible and hopefully keep you away from hospital. If you are seriously unwell they will be able to advise you of where to be seen.”

Sarah Bellars, Director of Nursing, NHS East Berkshire Clinical Commissioning Group said “Normally, in order to recover from a tummy bug or cough and cold, the best thing to do is stay at home and be prepared to look after yourself or your family, with some basic medicines in your cabinet. If you need information or advice visit www.nhs.uk, call NHS 111 or use NHS 111 online https://111.nhs.uk/

If you have any concerns about medication or minor ailments, your local community pharmacy team will be happy and excellently placed to provide support and advice. You don’t need an appointment and all advice is free; you will be able to purchase medicine to help with minor ailments if the pharmacist thinks that is appropriate for you. Whether you need advice on your repeat prescription or on treating coughs and colds or accessing contraception, your pharmacy team will be there to help. Over the holidays you can phone first to check opening hours.

Winter is always a busy time for the health service and we know how complicated it can be to know where to go when feeling unwell. We hope this campaign can help direct you straight to the most appropriate service.

Everyone has a role to play in keeping themselves healthy, and the NHS can provide the information and advice you need to stay well. Visit nhs.uk/staywell