Patient Choice

Patient choice is at the heart of the NHS. There are a range of choices that patients should expect to be offered in the NHS services they use.

The Choice Framework, published by the Department of Health, sets out the nine main types of choices that should be available to patients in the NHS. Some of these choices are legal rights, while some are subject to specific exceptions.

Survey evidence shows (2015 Choice Survey) that progress towards achieving meaningful choice for NHS patients has stalled over recent years. NHS England is therefore committed to a major programme of work to realise the NHS’ longstanding promise to give patients choice over where and how they receive care, as highlighted in the NHS Five Year Forward View.