Phone number changes for cancelling ‘Extended Hours Clinics’ appointments- Bracknell and Ascot
A telephone number for residents to call when cancelling evening or weekend GP appointments, as part of Bracknell and Ascot’s ‘Extended Hours Clinics’ service, has changed.
The new number is 01344 233 300 and is available Monday to Friday 8.30am -6.30pm and during clinic opening times, Monday – Sunday inclusive of Bank Holidays. Please note that the old number – 01344 637 808 – is no longer in use.
The change coincides with Berkshire Primary Care Ltd, who is commissioned by East Berkshire Clinical Commissioning Group (CCG) to provide the service, moving offices.
The clinics continue to run from Boundary House Surgery as usual.
The ‘Extended Hours Clinics’ are available for people who find it difficult to take time off work or have other commitments during daytime hours. The service offers a range of appointments with GPs, nurses, healthcare assistants and phlebotomists (blood tests).
People must be registered with a GP surgery locally to access the ‘Extended Hours Clinics’ and appointments can only be made in advance through their own GP practice, as the service cannot accept walk-in patients.
Appointments are for routine general practice issues only and not for urgent care. If urgent care is required, please call NHS 111 for advice.
Although residents need to book appointments through their individual GP practices, they are urged to call the cancellations line if they are no longer able to make the appointment.
The ‘Extended Hours Clinics’ in Bracknell and Ascot are part of a national initiative to improve access to general practice.